Air 31 Air pods

1. We ship products nationwide across Pakistan. International shipping options will be available soon.

2. Shipping costs are calculated based on the weight of the order and the delivery location.

3. The estimated delivery time is 4-5 business days within Pakistan. Delivery times may vary based on the shipping address and external factors.

4. Orders are typically processed within 1-2 business days after confirmation.

5. We use reliable carriers like Leopard, Post-x, and other reputable courier services for timely and safe delivery.
 

6. MK Collection Store has its own courier packaging and flyer. If you receive a different flyer, please report it immediately to customer service.

6. In case of damaged or lost shipments, please contact us within 48 hours of the expected delivery time.

7.For any shipping-related queries, please contact us at infomkcollectionstore@gmail.com or +92-300-2186442

You may return items within 3 days of receiving your order.

Eligibility Criteria:

To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Initiating a Return:

Contact our Customer Support within 3 days of receiving your order to initiate the return process.

Clearly state the reason for the return and provide relevant details.

Return Shipping:

Customers are responsible for return shipping charges.
 

Note: Kindly mention your name & Tracking No.

Refund Process: Through Courier Service


Once we receive your returned item, it will be inspected for eligibility.

If the return is approved, a refund will be processed using your original payment method.

5 Business/Working days for the refund to reflect in your account.

Damaged or incorrect items:

If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund.

Exchanges:
We currently do not offer direct exchanges. If you need a different item, please initiate a return and place a new order.

Contact Information:
Customer Support Email: infomkcollectionstore@gmail.com
Customer Support Call: +92-300-2186442